Legal notice
Legal notice
The website lojadospuzzles.com (Loja dos Puzzles) is operated by RULE'S SCAPE, LDA. By accessing this website or using any part of it, you accept the conditions set out here. Purchases made on the website are also governed by our Terms of service. If you do not agree with any of these conditions, you should refrain from using the website.
Seller identification
Loja dos Puzzles, operated by RULE'S SCAPE, LDA
Tax ID (NIF): 518815617
Address: Rua do Passal, n.º 7, São Romão de Neiva, 4935-537 Viana do Castelo, Portugal
Email: info@lojadospuzzles.com
Phone: +351 965 677 050 (call to a Portuguese mobile network)
Intellectual property
All content on this website, including texts, images, logos, graphics, videos and other elements, is the property of Loja dos Puzzles or its suppliers and is protected by the applicable copyright and intellectual property laws. Reproduction, distribution or any other unauthorized use of the content is expressly prohibited without prior written consent.
Liability
Loja dos Puzzles makes every effort to ensure that the information on this website is accurate and up to date. However, typographical errors or omissions may occur, and the company reserves the right to correct any error or update the information without prior notice.
We do not guarantee that the website will operate continuously or error-free, nor that the server is free of viruses or other harmful components. Nothing in this notice limits the rights granted to consumers by law.
Products and prices
All prices are shown in euros and include VAT (IVA) at the applicable legal rate. Shipping costs are shown at checkout, before payment. We reserve the right to change prices, product descriptions and terms of sale at any time, without prior notice. Such changes do not affect orders that have already been confirmed.
Although we strive to keep product images and descriptions as accurate as possible, there may be slight variations from the final product.
External links
This website may contain links to external websites that are not operated or controlled by Loja dos Puzzles. We accept no responsibility for the content, privacy policies or practices of third parties.
Livro de Reclamações (complaints book)
Loja dos Puzzles has the electronic Livro de Reclamações (the official Portuguese complaints book), available at www.livroreclamacoes.pt.
Alternative dispute resolution
In the event of a consumer dispute, you may refer the matter to an alternative consumer dispute resolution body, under Lei n.º 144/2015, de 8 de setembro (Portuguese law on alternative dispute resolution for consumer disputes):
CIAB, Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo), the consumer information, mediation and arbitration center
Website: www.ciab.pt
Viana do Castelo office: Av. Humberto Delgado (Interface de Transportes), 4900-317 Viana do Castelo, Portugal
Phone: +351 258 809 335 (call to a Portuguese landline)
Email: ciab.viana@cm-viana-castelo.pt
More information is available on the Portal do Consumidor (Portuguese consumer portal): www.consumidor.gov.pt.
Consumers resident in another European Union country can also get help from the European Consumer Centre (ECC-Net): resolving consumer disputes through the European Consumer Centre.
Applicable law and jurisdiction
This website and the purchases made on it are governed by Portuguese law, without depriving consumers of the protection afforded to them by the mandatory provisions of the law of their country of habitual residence. In the event of a dispute, consumers may bring proceedings before the competent courts, including the courts of their place of domicile, in accordance with European Union rules, without prejudice to the alternative dispute resolution options described above.
